Digital Insight Center

Expand eCommerce opportunities by developing successful multichannel digital retail strategies aligned to shoppers' changing paths to purchase.

Develop an in-depth understanding of digital retailing in easy-to-share slide presentation formats and get strategic guidance by attending Kantar Retail's events, webinars, and ShareGroups focused on digital retail.

Summary Slides

Summary Slides

Ingenious Innovations and Initiatives-February 2018

8 Feb 2018

By: Kantar Consulting Research Team.  14 Slides

This report brings you the latest and greatest innovation in retail, why it is important, what you can learn from it. We scour the globe each month to bring you the most exciting innovations and initiatives in customer experience.

Summary Slides

Walmart quarterly review

29 Jan 2018

By: Laura Kennedy.  9 Slides

Walmart logged strong comps through the middle of 2017, and growth continues to be driven largely by traffic. eCommerce also played a consistently large role in both quarters’ strength as the retailer continued to build fundamentals around merchandising and fulfillment.

Summary Slides

Unboxing Stitch Fix

24 Jan 2018

By: Tiffany Hogan.  23 Slides

Get an overview of the subscription service's mission, target shopper, business model, financial performance, and growth strategies, as well as the implications for brands and retailers.

Summary Slides

Prime Pantry and Prime Now Shopper Update

19 Jan 2018

By: Meaghan Werle, Rachel McGuire.  19 Slides

As more shoppers consider online for consumables shopping/purchasing, Amazon’s Prime Pantry and Prime Now offers address key “trip” missions. Not only are more shoppers using these services, but more are integrating Prime Pantry and Prime Now into their monthly and weekly shopping routines.

Summary Slides

Global Outlook for 2018

16 Jan 2018

By: Kantar Consulting Research Team.  58 Slides

What can we expect this year in global retail? Kantar Consulting’s 2018 predictions cover global themes, major retailers, and six continents.

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Event Presentations

Summary Slides

Keeping Pace With Amazon’s Direction

15 Dec 2017

By: Meaghan Werle, Robin Sherk.  53 Slides

In a year dominated by news of Echo devices, innovative store concepts, broadening services, and major acquisitions, Amazon is clearly positioning itself to capture new trip types from members.

Summary Slides

Popping Off the Digital Shelf: Pack Design and Delivery for Online Optimization

14 Dec 2017

By: Reid Greenberg.  53 Slides

With products no longer needing to be differentiated on the physical shelf, how is package design changing for CPG manufacturers? How do you think about innovative and disruptive ways to deliver your products directly to the consumer in an efficient, beautiful, and cost-effective way?

Summary Slides

Planning Against Rising eCommerce Stars

14 Dec 2017

By: Alice Fournier.  36 Slides

In the rapidly shifting eCommerce landscape, new brands and retailers emerge quickly and have the power to be very disruptive, no matter how small they are. Whether they shine a light onto emerging market trends, create new ways to deliver value, or redefine shoppers’ experience.

Summary Slides

The Evolving Experiential Trip Online

14 Dec 2017

By: Meaghan Werle.  33 Slides

With content distributors and social sites introducing new retail capabilities, the line between media consumption and commerce is increasingly blurring.

Summary Slides

eCommerce and Omnichannel Trends in China: Implications for the U.S. Market

14 Dec 2017

By: Alice Fournier.  47 Slides

With digital facilitating the globalization of commerce, trends move quickly across retail landscapes. Chinese eCommerce and omnichannel sales are rapidly growing, either building on existing structures or creating new retail models that capture evolving shopper trends.

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Webinar Presentations


Digital Retailing Webinar: Planning For the New Retail Digital Will Usher in the New Year

25 Jan 2018, 11:00 AM EST

In the U.S., 2017 saw digital reach continue to escalate across touchpoints. In turn, we are entering an era of "New Retail," in which shoppers experience an ever-more seamless connection between online and offline. This evolving retail environment demands new skill sets from retailers and manufacturers alike. Join Kantar Retail as we reflect on the elevation of omnichannel in 2017, how this trend manifested during the holiday season, and expectations for its evolution throughout 2018. As ...


Digital Retailing Webinar: Holiday 2017 Preview - Tis the Season for Digital Disruption

5 Oct 2017, 11:00 AM EDT

Heading into holiday 2017, one thing is for certain: online will again drive holiday sales growth. With Amazon – and its ever-evolving ecosystem – expected to dominate holiday shopping, competitive retailers will need to leverage their own digital capabilities to establish a unique holiday proposition for shoppers, while defending against more nimble, digitally-native brands. Join Kantar Retail as we discuss innovative digital strategies that are reinventing the holiday shopping ...


Digital Retailing Webinar: U.S. Online Grocery Update - The Multi-Channel Retailer Response 

24 Aug 2017, 11:00 AM EDT

Online grocery sales are expected to nearly triple in the next four years, in part due to an underlying shopper demand for stress-free shopping experiences. As a result, online grocery is no longer a fringe capability; stakeholders across the board are pulling out all stops to establish a robust grocery eCommerce offering. Join Kantar Retail in examining how key players are responding to this rising shopper need. As part of this discussion, we will: Assess the expanding click-and-collect ...


Digital Retailing Webinar: Amazon, Walmart, & Alibaba: Assessing Recent Initiatives and Competitive Positioning

14 Jun 2017, 11:00 AM EDT

As Prime membership scales in the U.S., Amazon continues to innovate on behalf of its members to fuel growth and lock in loyalty. In turn, Amazon is fundamentally reinventing the way shoppers buy online. To combat Amazon's efforts, retailers at home and abroad are ramping up their eCommerce operations to drive their competitive positioning. Join Kantar Retail in understanding three key behemoths as they battle to win online share.   As part of this discussion, we will: Assess ...


Digital Retailing Webinar: The Top Digital Themes to Plan Against in 2017

25 Jan 2017, 11:00 AM EST

The acceleration of eCommerce in 2016 was evident well beyond the hype of record breaking Black Friday and Cyber Monday online sales. Throughout the year, retailers and suppliers experimented with new eCommerce models and digital engagement channels to meet shoppers' demand for greater personalization, connection, and ease. Join Kantar Retail as we reflect on key eCommerce developments in 2016 and pinpoint emerging digital disruptors seen across Europe and the US that will rise in 2017. As ...

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